This policy explains how and why we use personal information. We are committed to protecting and respecting your privacy.
We are Plastribution Limited, a company registered in England & Wales (Company No. 01461218) with its registered office at Clinitron House, Excelsior Road, Ashby de-la Zouch, Leicestershire LE65 1JG.
You are not required to provide the personal information that we request, but, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.
Information we may collect from you
Information collected directly from you
We may collect the following information directly from you:
We may also collect information when you:
Information collected automatically
We gather some information automatically and store it in log files. This information includes your Internet Protocol (IP) address, browser type and language, Internet service provider (ISP) referring and exit website, operating system, date/time stamp, and clickstream data and other applications.
We use this information to understand and analyse trends, to administer the Site, to learn about user behaviour on the Site, to improve our product and services ad to gather demographic information about our user base.
Information collected via Third parties
We may collect the following information via trusted third parties who provide services to you through different websites we operate or other services we provide including business partners, sub-contractors, (including those providing payment and delivery services), advertising networks, analytics providers, search information providers, credit reference agencies and website, hosting and maintenance providers.
For detailed information on the cookies we use and the purposes for which we use them see our Cookies Policy
How we use your information
We only ever use your personal data with your consent, or to the extent necessary to:
We will only use your information for the purpose it was collected (or for similar/related purposes). For our clients, this includes using your personal data to the extent necessary to perform our contractual obligations (such as administering their accounts and providing them with services).
Legal basis for us processing your personal data
In general, we only rely on consent as a legal basis for processing in relation to sending direct marketing communications to you via e-mail or post.
You have the right to withdraw consent at any time and where consent is the only legal basis for processing, we will cease to process data after your consent is withdrawn.
We collect and use your personal data because it is necessary for:
Disclosure of your information to third parties
In order to make certain services available to you, we may need to share your personal data with members of our group and some of our service partners including:
Aside from our service providers, we will not disclose your personal data to any third party, except as set out below and we will never sell or rent your data to other organisations for marketing purposes.
We may, however, share your data with:
Information for email recipients
This policy primarily covers how we use data relating to our customers, prospects, website visitors and people who interact with or do business with us. In these cases we will be the “data controller” for the purposes of data protection law.
We willingly hold information about our customer’s contacts for the duration of their contract with us, after which all data will be removed. We may store logs of addresses we have sent email to for up to 12 months after that point for the purposes of compliance and system monitoring.
Our view is that “spam” (unsolicited commercial email) has a negative impact on the internet and those who use it. It squanders resources and wastes the time and money of recipients.
If you have received an email or other communication that you believe is spam or in violation of our acceptable use policies, please contact our abuse team at [email protected]
Security – How we protect your data
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your persona data on our instructions, and they are subject to a duty of confidentiality.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site, any transmission is at your own risk.
We remove most information to us by clients as soon as services are ceased, and data will cycle out of long term backups. We store logs of outbound emails for up to 12 months after the email is sent for the purposes of handling abuse complaints and compliance monitoring.
We will continue to store limited information about the client (including transaction records) for up to 6 years for accounting, record keeping and administrative purposes. If we consider that there is a need to store records for longer (for example, the transaction has been the subject of a dispute or claim) then we will retain the data for as long as is necessary.
We want to ensure you remain in control of your personal data. Part of this is making sure you understand your legal rights, which (for individuals) are as follows:
If you would like further information on your rights or wish to exercise them, please write to: The Data Protection Officer, Plastribution Limited, Clinitron House, Excelsior House, Ashby de-la Zouch, Leicestershire LE65 1JG, or email [email protected]
Please keep in mind that there are exceptions to the rights above and, though we will always try to respond to your satisfaction, there may be situations where we are unable to do so. If you are not happy with our response, or you believe that your data protection or privacy rights have been infringed, you should contact the UK Information Commissioner’s Office, which oversees data protection compliance in the UK. Details of how to do this can be found at www.ico.org.uk
Links to other websites
Any questions about your personal data or this policy should be directed to the following address: The Data Protection Officer, Plastribution Limited, Clinitron House, Excelsior Road, Ashby de-la Zouch, Leicestershire, LE65 1JG; alternatively, you can email us at [email protected]
You can help ensure that your contact information and communication preferences are accurate, complete, and up to date by contacting us at [email protected] if you wish to update the contact details associated with your account on the Recruitment Subscription Service.